There are many Windows 10 users that are facing issues when they are using the HP printers or any other printer. The moment they are trying to print some important documents, the Hp printer says it is connected to another computer. If you are facing this issue then do not worry this error usually occurs due to an old or incompatible printer on the computer. It might also occur when the printer spooler service is not running on your device. In this article, you will learn the basic steps to fix another computer is using the printer. Just follow these fixes to solve the issues and check if it is working on another computer or not.
Method 1: Reboot Printer spooler in the computer
If your Printer spooler stopped working then you need to restart the printer spooler service on your computer:
- First of all, enter the “Services” in the search box of the window.
- Tap on the “Services” option in the search bar.
- Just find the “Print Spooler” service from the list of services.
- After this, you have to right tap on the “Print Spooler” service and tap on the “Restart” option to restart the Print spooler option again.
- Now, close the “Services” window and reboot your device again.
Point to remember: Once the rebooting process is done just check if the problem still persists or not.
Method 2: Just update the Printer driver
The problem which you are facing might happen as your Printer driver is outdated. Follow the steps given below:
- Just type the “Device Manager” in the search bar. After this, tap on the “Device Manager” in the search result.
- On your Device Manager window just look for the “Print Queues” from the list of devices.
- From the drop-down menu just choose the printer device.
- Just right click on it and tap on the “Update Driver” option.
- In the next step, you have to select the option labeled as “Search automatically for updated driver software”.
Method 3: Just set the Printer device a Default
Another computer is using the printer causes the interruptions and disturbance in the work and this error is caused because the printer is not set as a default printing device on the computer. Follow the steps given below:
- Enter the “Printers & scanners” option in the search box in the Windows icon.
- After this, tap on the “Printers and scanner” option.
- Now, you will see the list of the Printers & Scanners option.
- You have to uncheck the box next to the “Let Windows manage my default printer” option.
- From the list of printers, you have to tap on the printer that you own and tap on the “Manage” option.
- Tap on the “Set as default” option in the “Manage your device” settings window.
- After this, reboot the computer and check if the problem still persists.
Method 4: Restart the computer and the Printer
To switch off and restarting the computer and printer is the better option once you are facing the error with the Hp printer says it is connected to another computer. Just follow the steps given below:
- First of all, shut down the computer and your printer.
- Just unplug the computer and printer and wait for at least five minutes.
- Turn on the computer and printer.
- Just connect the printer with the computer.
- Try to print the document and print it again.
- Your problem is solved by now.
In a conclusive viewpoint:
We hope that this article has helped you to fix another computer is using the printer. However, if you still face this issue then we recommend you visit the HP Printer Support website and get assistance to fix the issues related to the topic. The technical experts will provide the best-in-quality guidance to the user for fixing up the queries.