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Is your HP Printer not printing documents?

HP Printer not printing is a common issue with most of the users of the HP printer. Sometimes the reason behind this issue could be big and sometimes it may arise due to simple things. Lack of ink or paper jamming issues, missing or outdated drivers, faultydrivers are some of the common reasons for HP Printer not to work as expected. Another reason could be the misconfiguration in your Windows 10, Windows 8 and 7. So without wasting much time, let us discuss how to troubleshoot this issue using simple steps.

Solution-Check the status of the printer

This is the primary step that one should take in this situation.

  • First of all, check that there are enough papers in the paper tray of your printer.
  • Check that any of the paper is not stuck or jammed in the paper feed.
  • Now, check the ink level of the cartridges. If they are empty, replace them immediately.

If there is no such problem with your HP Printer, then you may need to contact HP Printer Support.

Fix- HP Printer won't print

Sometimes, your HP Printer won't print from the computer. Windows 10 and Mac users usually come across this problem. Since there’s a solution to every problem, here is one for this issue as well.

Solution-you can fix this issue by canceling the print jobs in the Print queue

  • Go to the “Devices and Printers” tab from the Control Panel.
  • Locate the name of your printer and right-click on it.
  • Now, tap on “See what’s printing” from the list of options.
  • After this, click on the “Printer” menu followed by tapping on “Open as Administrator”.
  • Open the printer’s menu again and then click on “Cancel All Documents”.
  • Click “Yes” when the confirmation dialog box pops up.
  • Try to print a document again and see if you can print it or not. If yes, then the issue has been resolved.

Why is my HP Printer not printing black ink?

Your HP Printermight print out blank pages due to various reasons. Sometimes your printing device might not be having black ink or it has very little ink and more. To get clear printouts, you need to replace the defective or empty black ink cartridges. You can also try to clean the print head.The reason behind the HP printer not printing black correctly can be caused because of the following reasons other than mentioned earlier:

  • The ink cartridge having black ink is not fitted in the slot properly, making it difficult to print.
  • The ink slot is clogged up and needs to be cleaned.
  • There is dry ink in the cartridges.

Resolve ‘HP printer not printing black’ issue

This problem can arise with Windows as well as MacBook and MacBook pro users. But one can resolve it by taking preventive measures. HP Printer troubleshooting guide has the following two methods to resolve this issue.

  • Fit the black cartridges in the slot once again-

When you fit the black cartridges in its slot again, it ensures the proper connectivity with the printing heads. Along with this, it ensures proper black color recognition at the printer’s end. One thing you need to make sure while doing this is to make sure that the black cartridge is inserted properly in the cartridge slot. Otherwise, you might need to take the help of the HP Support executive.

  • Clean and align the cartridges once again-

For cleaning up your black ink cartridges, you need to install the CD software. You might have received the CD along with your HP Printer. Using the CD you can align the cartridges very easily by installing the program from it.

Troubleshoot- HP Printer not printing anything

To troubleshoot this issue you can perform basic troubleshootingwhen you find your HP printer is not printing anything.

  • First of all, check the connection between your printer and computer.
  • Check that the network cables are properly connected with each other.
  • Try to restart your computer as well as the printer.
  • After turning off the printer, unplug all the connected cords and then plug them again.
  • Use the HP Printer Assistant to fix the issue. It will provide you with apt solutions for fixing up such issues.
  • After plugging in all the cables, you can check if the issue has resolved or not.

How to resolve HP wireless printer not printing issue?

The main reason behind this issue can be the problem with Virtual Private Network (VPN) or the IP address might have undergone some changes. In this situation, you can try to reconnect the printer. To reconnect the printer, you have to first disconnect the printer and then set it up again. This is how you can do it:

  • From the Control Panel of your device, tap on the “Wireless” icon and then touch the “setup” icon.
  • After this, click the option that reads as “Restore Network Defaults”.
  • Click “yes” when the confirmation window appears.
  • When the default settings are restored, click on the “back arrow”.
  • Now, hit the “wireless settings” option again followed by “Wireless Setup Wizard”.
  • When the print completes searching for the network, click on the name of your wireless network.
  • Once the connection is established, the blue light on the control panel glows.
  • If the issue is still not resolved, you can use HP Scan Doctor to rectify the issue. For more help regarding printing issues, you can visit the official website of HP to resolve your queries.

HP Printer Support Official

HP Support : https://www8.hp.com/us/en/home.html


HP Connect : https://www.hpconnected.com/us/en/signin


HP Shop Online : https://store.hp.com/us/en


HP Driver Downloads : https://support.hp.com/us-en/drivers


HP Printer Driver For IOS/Mac : https://support.apple.com/kb/dl1888?locale=en_US


HP Official Support : https://support.hp.com/us-en/products/printers


Contact HP Shopping : https://www8.hp.com/us/en/contact-hp/shopping.html


Connect With HP : https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html


Offical Address HP Inc.
1501 Page Mill Road, Palo Alto, CA 94304 P.C. 94304-1112
Palo Alto
United States

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