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HP Support Assistant

HP Support Assistant to resolve errors in HP Printers

For those who are using HP devices such as Printer and laptop, must be well-aware about the term HP Support Assistant, but for the users who are newly associated with the HP, devices need to understand that HP Support Assistant is a free software utility on HP computers that will help the users to avoid and resolve certain issues with the computer using the HP software updates and other self-help options. This usually comes preinstalled on the user’s device whenever he installs the HP drivers on their respective PCs and Laptops. Remember, you can consider downloading the HP Printer Assistant for resolving Printer related errors.

What is the HP Support Assistant for Windows 10?

It is software utility that resolves issues (if any) in your HP computers and other devices to run a smooth functioning of the programs that lets the device to respond to your commands. Basically it is a software that helps you in keeping your computer updated and secured in Windows 10,8 and 7 operating systems. You can look for HP Support Assistant in the Blue question mark that is present in the taskbar of your desktop.

What are the HP assistant functions?

There are certain features of HP assistant that makes this software standalone the rest:-

  • It scans and fixes the errors if any in the HP PCs and Printer.
  • It notifies you about the latest and updated versions of software and drivers available.
  • It offers economical services to its users.
  • It guarantees the security of data by providing reliable support to users.
  • You will get the prompt solutions for your problems.

Note:- You can avail these features if you download the HP Assistant from HP’s official website.

How to download HP Support Assistant?

In this section, you will find the relevant steps to download HP Support Assistant on your devices, these steps are as follows:-

  1. Open your browser and then go to .
  2. On the webpage, click on the “Download HP Support Assistant” option.
  3. Click on the “Save” option when the download box appears on-screen.
  4. Wait for the download process to get complete.
  5. Click on the “Run” option and follow the on-screen instructions.
  6. The moment installation gets completed, you have to click on the “Yes” option followed by “Tap” option to restart it
  7. Now, just click on the “HP Support Assistant” icon to open the application.

Note: - The process for the HP support assistant for windows 10 64 bit download is the same and you do not need to worry about the specifications and the compatibility much.

What happens if your HP Support Assistant won’t open?

If you are unable to start your HP Support assistant then you can follow the steps mentioned below:-

  1. You can try to download and install the latest version of the application on your device.
  2. After this, download the “HP Support Assistant” installer from the official website.
  3. Now, run the installer and then click on the “Yes” option the moment you have asked to confirm.
  4. Proceed with the installation process and reboot the computer if prompted by PC.
  5. Once, you have restarted the computer, check whether the app is working or not.

Point to remember: - If the error still persists you can try to disable and uninstall the old version of the software from your computer and then download the latest and updated version for the same.

Should I remove the HP Support Assistant?

If you are in a dilemma of HP support assistant should I remove it or not, then this section will help you to resolve your query. It is important to have the HP Support Assistant on your devices as it updates you about the latest software, drivers and the latest versions of it. You can temporarily switch off the services of HP Support Assistant, however, it is not recommended to remove/disable/delete the software completely, as then you will not be able to receive any updates about the software. For Windows 8, Windows 7, it is important to stay updated with HP Support Assistant software utility. For HP Printer related issues download HP Printer Support assistant from the official website.

Frequently Asked Questions

How to uninstall hp assistant from Windows 10?

For this, you just need to click on the “Start” option from the desktop followed by the “Control Panel”. After this, click on the “Programs” option and then click on the “Programs and Features” option. Once you have opened the window click on the “HP Support Assistant” and then click on the “Uninstall” button.

Does HP Support Assistant update drivers?

The HP Support Assistant is uniquely curated to update your operating system with the latest and updated versions of drivers, BIOS, and other software such as HP Scan Doctor, hp virtual assistant and many more. It only looks for the recent updates and then updates your software for every Windows OS, be it Windows 8 or Windows 7.

Is HP Assistant free?

Yes, it is a free software utility that is available on HP’s official website. It fixes the errors and other issues to smoothen the functioning of your devices.

What is HP Sure connect?

The HP Sure connect is a wireless rescue tool that is specifically designed for the supported models that only run on some supporting OS. It automatically recovers the driver of communications devices that have stopped functioning due to some error.

How do I fix my HP laptop from a virus?

You can follow some steps to fix the HP laptop from virus attacks. Firstly, you have to enter the safe mode. Now, delete the temporary files. After this, you have to download and run the malware bytes on your device. You can now tie up the loose ends.

How to turn off HP Assistant?

To turn off HP Assistant you firstly need to double click on the HP Support Assistant icon present on your desktop. Launch the program and then click on the “Settings” option followed by the “Health Analysis” tab. Now, click on the “Frequency” menu and click on the “Never” option. After this, click on the "Never Check for Updates" button and then click on the “Tune-Up” tab followed by the “Tune-Up Schedule: Frequency” and then select the “Never” option.

What does the HP assistant do?

You can use HP's assistant to install the computer updates automatically, such as updated drivers, system updates and other useful utilities such as HP Printer Assistant.

How to put HP assistant to sleep?

You can only disable HP assistant temporarily there is no option to put the driver on the sleep mode. Here, how you can disable the driver temporarily, for this, you need to open the advanced user menu by clicking on Windows keys on your keyboard. Now, open the Control panel and click on the “System and security” option. After this, open the admin tools menu and click on the Scheduled tasks followed by the “Scheduler library”. Now, just right click on the HP Support Assistant and select the “Verify Update option. Finally, you have to click on the “Disable” option to stop the functions of the HP Support assistant driver.

How to update bios through HP assistant?

For this, you firstly need to search and open the “HP Support Assistant” program. If the app is not installed on your device then download the latest version of its official website. If you have the pre-installed drivers, then go to the “My Devices” tab and then click on the “Updates” option. After this, click on the “Check for updates and messages” option to get the latest updates. Wait for the support assistant to get the updates. If there is a new BIOS update available, then click on the box next to BIOS and if you wish to install any other update then click on the “Download and install” option. Close the tool once HP Support Assistant finishes the task.

What happens if the HP assistant slows down the computer?

The Driver you have installed might be of older version; you just need to uninstall the current HP Support Assistant driver from your computers and PCs. And after uninstalling the driver, you should go to the official website and then download the latest updated version of the support driver to deal with the slowing down issues on your device.


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